Citizens Advice Northumberland Research and Campaigns volunteer

Research and Campaigns Volunteer is a flexible role. You can complete the training and volunteer mostly from home. You can join our online team meeting.

The hours are flexible hours to suit your availability. We pay agreed travel expenses to and from your home to your local office or training venues.

You will play an essential role in helping to affect change and create a fairer society. You will coordinate with the research and campaigns team to promote and participate in our research and campaigns activities.

We gather data from our clients, which gives us insight into the problems our clients and their wider communities are facing. We use this for research which we then use to campaign to change policies and practices, for not just our clients but the wider society.

You will need some IT experience due to a lot of the training being online: e-learning; video calls; online workshops. IT is also used in the role to conduct online research on our information system.

Training:

There is a Research and Campaigns training programme, which we ask you to work through. It is important that you have an understanding of the service so the learning is done via our national Citizens Advice learning platform, in our offices and attendance on some training events (virtual and face to face). You will have one to one support with training as needed from one of our Learning and Development team and as you progress, assistance from supervisors and always encouragement from all your colleagues.

Commitment:

Volunteer with us for as long as suits you - it could be long term, or perhaps you want to contribute to a specific campaign only. We're happy to discuss your preferences.

Basic DBS is required once all training is completed